Privacy Policy

Revoroute Ltd (“we”, “our”, “us”) is committed to protecting your privacy.

This policy explains what information we collect, how it is used, and the steps we take to keep it secure. It applies to all visitors to our website and users of our mobile applications, including Thermal Growth.

1. Information We Collect

1.1 Information You Provide Voluntarily

You may provide personal information when:

• Contacting us via our website form
• Sending us an email
• Subscribing to our newsletter (optional)

This may include:

• Your name
• Your email address
• Your message or enquiry

We use this information solely to respond to your enquiry or provide the newsletter you requested.

1.2 Information Collected by Our Mobile Apps

Our apps do not require accounts, logins, or personal data. We do not collect:

• Names
• Addresses
• Phone numbers
• Precise location
• Measurement data entered in the app

However, apps that use advertising (such as Thermal Growth) integrate Google AdMob, which may collect limited device information for ad personalisation and performance.

AdMob may collect (depending on your device settings):

• Advertising ID (IDFA/AAID)
• General device information (model, OS version)
• IP address (may be used for regional ad delivery)
• Interaction data with ads

Revoroute Ltd does not have access to this information directly.

More details: https://policies.google.com/technologies/ads

1.3 Cookies (Website Only)

Our website uses minimal cookies for:

• Basic site functionality
• “Remember Me” checkout option (if enabled)
• Anonymous analytics via Google Analytics
• Security features such as reCAPTCHA

These cookies do not contain personal data.

You may disable cookies in your browser at any time.

1.4 Google Analytics (Website Only)

We use Google Analytics to understand general website usage such as:

• Page views
• Visitor numbers
• Device types
• Geographic regions (approximate)

We have disabled features that track personally identifiable information.

Google may store a cookie to enable this service.

Google’s privacy policy: https://www.google.com/privacy.html

2. How We Use Your Information

We use the information we collect for:

• Responding to your enquiries
• Providing customer support
• Sending newsletters if you choose to subscribe
• Improving our website and mobile apps
• Serving advertising in apps that use AdMob

We do not:

• Sell your information
• Share it with external marketers
• Use your data for profiling or automated decision-making

3. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

• Consent — e.g., subscribing to the newsletter or allowing personalised ads
• Legitimate interest — responding to enquiries, improving our services
• Legal obligation — where required by law

4. How We Protect Your Data

• Our website is hosted in secure data centres within the UK/EU
• SSL encryption protects data submitted via forms
• Access to received messages and email correspondence is restricted
• App data remains on your device and is never transmitted to us

Although no system is 100% secure, we take reasonable measures to protect your information.

5. Your Rights

Under UK GDPR, you have the right to:

• Request a copy of the information we hold about you
• Request correction or deletion of your personal data
• Withdraw consent (e.g., unsubscribe from emails)
• Object to certain processing activities

To make a request, contact:

enquiries@revoroute.co.uk

6. Data Retention

• Support enquiries are retained only as long as necessary to resolve your issue
• Newsletter subscriptions are stored until you unsubscribe
• App data is stored only on your device and not retained by us

7. Third-Party Services

Google AdMob

Used in Thermal Growth for displaying ads.

Google may collect certain device information to deliver, personalise, and measure ads.

Privacy: https://policies.google.com/technologies/ads

Google Analytics

Used on our website only for anonymous traffic insights.

reCAPTCHA (Google)

Used to protect our contact form against spam.

8. Contact Us

If you have any questions about this policy or your data:

Revoroute Ltd

Holywood, Dumfries, Scotland, DG2 0RG

enquiries@revoroute.com

9. Updates to This Policy

We may update this policy from time to time.

The latest version will always be available at:

https://revoroute.co.uk/privacy-policy